1. Information We Collect
When you interact with Grovera Farms, we may collect the following information:
- Personal details — name, email address and phone number when you fill out contact forms, inquiry forms or order forms on our website.
- WhatsApp conversations — messages exchanged when you reach out to us via WhatsApp for orders, inquiries or support.
- Website usage data — information collected through cookies and similar technologies, including pages visited, time spent on the site and browser type.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support.
- To process and fulfil your orders for fresh farm produce.
- To send you updates about our products, services and farm activities (only when you have opted in).
- To improve our website, user experience and service offerings.
3. Information Sharing
We do not sell, rent or trade your personal information to third parties. We may share limited information with trusted delivery and logistics partners solely for the purpose of order fulfilment. Any such partners are required to handle your data responsibly and only for the stated purpose.
4. Cookies & Tracking
Our website uses minimal cookies and local storage:
- localStorage — used for the staff portal to maintain session preferences and settings. This data stays on your device and is not transmitted to external servers.
- No third-party trackers — we do not currently use any third-party analytics or advertising trackers on our website.
You can clear your browser's local storage at any time through your browser settings.
5. Data Security
We take reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. Our website uses SSL encryption to ensure that data transmitted between your browser and our server is secure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of any inaccurate or incomplete personal data.
- Deletion — request deletion of your personal data from our records.
To exercise any of these rights, please email us at director@groverafarms.com. We will respond to your request within a reasonable timeframe.
7. Contact for Privacy
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us:
Email: director@groverafarms.com
Grovera Farms
Raver, Jalgaon District, Maharashtra 425508, India
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable regulations. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Last updated: March 2026